Renting a car at Austin-Bergstrom International Airport (AUS) makes it easy to explore Austin and other destinations across Central Texas. Major rental car companies operate from the Rental Car Facility, a rental center connected to the Barbara Jordan Terminal by a pedestrian route through the Red Garage, with no shuttle bus required.
The essentials in 30 seconds- Rental Car Facility: 3819 Presidential Boulevard, Austin, TX 78719.
- Access: on foot from the Barbara Jordan Terminal, via Level 3 of the Red Garage.
- Transportation: no shuttle bus is required to reach companies operating at the rental facility.
- Rental companies: ten rental car companies identified at the airport facility.
- Mobility assistance: the airport provides a Mobility Tram between the parking garage and rental facility, subject to operating hours and availability.
- Returns: in the designated Rental Car Return areas, following each company’s instructions.
Book in advance
Booking your rental car before traveling is recommended, especially during holidays and peak travel periods. Check the total price, counter hours, and pickup and return conditions, particularly if your flight arrives late at night.
Rental Car Facility location
The Rental Car Facility, also known as the Consolidated Rental Car Facility (ConRAC), houses the major rental car companies serving Austin-Bergstrom International Airport.
It is located next to the Red Garage, across from the Barbara Jordan Terminal, and is connected to the terminal by a signposted pedestrian route.
- Facility: Rental Car Facility (ConRAC).
- Address: 3819 Presidential Boulevard, Austin, TX 78719, United States.
- Passenger terminal: Barbara Jordan Terminal.
- Pedestrian access: via Level 3 of the Red Garage.
- Shuttle required: no, for rental companies operating at the facility.
Rental counters and vehicle pickup areas may be located in different sections or levels of the complex, depending on the company.
How to reach the Rental Car Facility from the terminal
Passengers can walk to the Rental Car Facility after collecting their luggage.
The route starts at the Barbara Jordan Terminal and follows the pedestrian connection through the Red Garage.
From baggage claim
- Collect your luggage at Baggage Claim on the terminal’s lower level.
- Follow the Rental Cars signs and proceed to the upper level.
- Use the pedestrian connection to Level 3 of the Red Garage.
- Walk through the parking garage, following the Rental Car Facility signs.
- Locate your rental company’s counter or pickup area.
Since April 2026, all commercial airlines have operated from the Barbara Jordan Terminal following the closure of the former South Terminal.
Walking access from the terminalRental companies at the Rental Car Facility are connected to the Barbara Jordan Terminal by a pedestrian route. No shuttle bus is required to reach the rental center.
Mobility Tram
The airport offers a Mobility Tram service that helps passengers travel between Level 3 of the Red Garage and the entrance to the Rental Car Facility.
It may be particularly useful for passengers with limited mobility or those who need assistance along the route.
The service operates during limited hours, and different airport information pages publish conflicting schedules. Check its availability upon arrival.
Do not confuse this service with other transportation options connecting different parking and ground transportation areas of the airport.
Rental car companies at AUS
Austin-Bergstrom International Airport’s rental facilities accommodate ten rental car companies identified as operating at the airport.
Phone numbers are taken from the rental branches themselves or, where a more specific contact is unavailable, from the airport directory.
Rental counter hours
Operating hours vary by company and may change on certain dates.
Published branch hours include:
- Alamo: 6:30 AM–1:00 AM the following day.
- Avis: generally 7:00 AM–1:00 AM; closes at midnight on Saturdays.
- Budget: similar hours to Avis.
- Dollar: 7:00 AM–11:59 PM.
- Hertz: 7:00 AM–1:00 AM the following day.
- Thrifty: 7:00 AM–11:59 PM.
For Enterprise, National, Fox, and Payless, check the operating hours for your travel date and the conditions of your reservation.
Important: counter hours do not always match the times when vehicle returns are permitted.
Vehicle pickup and return
Vehicle pickup
After arriving at the Rental Car Facility, locate the counter or service point specified in your reservation.
The usual procedure includes:
- Presenting a valid driver’s license and the required documentation.
- Confirming your reservation details and completing the rental agreement.
- Reviewing insurance, security deposit, and fuel conditions.
- Proceeding to the parking area or level assigned by your rental company.
- Inspecting the vehicle before leaving.
Some companies offer advance check-in or procedures allowing customers to proceed directly to their vehicles, depending on the reservation.
Vehicle return
To return a vehicle rented from a company operating at the airport facility, use the following address as a reference:
3819 Presidential Boulevard, Austin, TX 78719.
- Drive toward the airport, following the Rental Car Return signs.
- Enter the designated return area at the Rental Car Facility.
- Locate your rental company’s assigned lanes or parking spaces.
- Park the vehicle and complete the return procedure.
- Collect your belongings and keep your return receipt.
- Walk back toward the Barbara Jordan Terminal, following the pedestrian signs.
Return areas may be located on different levels, depending on the company. Always follow your rental agreement and the airport’s signs.
After-hours vehicle returns
Some rental companies allow vehicles to be returned when their counters are closed.
Confirmed options include:
- Avis: allows 24-hour returns through its designated key return procedure.
- Budget: provides a key drop box for after-hours returns.
- Enterprise: allows after-hours returns and has a key drop box next to the kiosk in its return area.
These conditions should not automatically be assumed to apply to other companies or special vehicle categories.
For all other rental companies, confirm whether overnight returns are permitted and which procedure you must follow.
Confirm your after-hours return procedureBefore leaving a vehicle outside counter hours, check where to park, how to return the keys, and when the rental agreement is considered closed. Never leave the vehicle or keys outside authorized areas.
️ Allow enough time before your flightAlthough the Rental Car Facility is connected to the terminal by a pedestrian route, allow extra time to refuel, return your vehicle, complete the required procedures, and walk through the parking garage to check-in or security.
Where to refuel before returning your car
Many rental companies offer a full-to-full fuel policy, requiring vehicles to be returned with the agreed fuel level.
The airport itself recommends a gas station located next to its cell phone waiting area.
Texaco — Spirit of Texas Drive
- Address: 2901 Spirit of Texas Drive, Austin, TX 78719.
- Location: next to the airport’s Cell Phone Waiting Lot.
- Access: from the SH 71 area, following the signs toward Airport Cargo/Service Entrance.
- Information: official airport information.
The airport identifies this gas station as an option for refueling before returning a rental car.
Its operating hours have not been independently confirmed, so check availability if you need fuel late at night.
If your rental agreement requires a full tank upon return, refuel before entering the rental facility, keep your receipt, and check the fuel gauge.
Documents, insurance, and rental conditions
Rental requirements depend on the company, vehicle category, and reservation details.
Before renting a car at AUS, review the following:
- Driver’s license: must be valid and accepted by the rental company. International visitors should check whether additional documentation is required.
- Identification: a passport or another valid identity document may be requested.
- Payment method: many companies require a credit card in the main driver’s name, while some accept debit cards under specific conditions.
- Minimum age: requirements vary by company, and young-driver surcharges may apply.
- Security deposit: check the hold amount and the conditions for its release.
- Insurance: review included coverage, exclusions, and possible deductibles.
- Additional drivers: specific requirements and charges may apply.
- Fuel and mileage: review the conditions stated in your rental agreement.
- One-way rentals: returning your vehicle to another location may result in additional fees.
️ Electronic toll roads in Austin and Central Texas
Austin and the surrounding area have several toll roads, including certain sections of US 183 and TX 130.
Many of these roads use electronic toll collection, without requiring drivers to stop at a toll booth.
Rental car companies may offer toll payment programs, which can include additional administrative fees.
Paying tolls with a rental car
Before using a toll road, check:
- Whether your rental company offers an electronic toll payment program.
- What additional charges apply for using the service.
- Whether there is a daily or rental-period fee.
- What happens if you use a toll road without enrolling in the company’s program.
- Whether you can use your own toll payment account and under what conditions.
️ Check how tolls are chargedToll charges and any administrative fees applied by the rental company are separate costs. Review your rental agreement before using electronically tolled roads.
For information about regional toll roads, visit the Central Texas Regional Mobility Authority.
Frequently asked questions about car rental at AUS
️ Official information
For rental car companies, airport facilities, and transportation and toll information, refer to these official resources: